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Notification and appeal procedure in accordance with Art. 16 DSA
Notification and appeal procedure in accordance with Art. 16 DSA

The DSA reporting and remediation procedure for Jodel: How to report problematic content and find out what happens afterwards.

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What is the Digital Services Act (DSA)?

The Digital Services Act (DSA) is a European Union regulation that aims to create a safe and responsible online environment. It establishes rules for digital services to ensure user protection and increase platform accountability.

What is the Notice and Action procedure according to Article 16 DSA?

The Notice and Action procedure under Article 16 DSA allows users to report content that violates applicable laws or our platform's terms of use. This procedure ensures that such reports are processed quickly and effectively.

Reportable content includes:

  • Illegal content (e.g., hate speech, terrorist content)

  • Copyright violations

  • Harassment and bullying

  • Disinformation

  • Violations of our Community Guidelines

How can I report content?

To report content, you can follow these steps:

Via the Website:

  1. Identify the content: Find the specific post, comment, or profile

  2. Click the share icon above the respective Jodel to get the link to the post

  3. Click here to initiate the reporting process

  4. Fill out the form and provide details

  5. Submit the report

Via the App:

  1. Tap the three dots next to the content

  2. Select "Report Jodel"

  3. Follow the instructions

What happens after reporting?

After receiving your report, our support team will review the content. We will:

  • Review the reported content as quickly as possible

  • Inform you about the outcome of the review

  • Take appropriate measures if the content violates our Community Guidelines or applicable law

What measures can be taken?

Depending on the severity of the violation, the following measures may be taken:

  • Removal of content

  • Temporary or permanent suspension of the user's account

  • Warnings to the user

  • Preventive measures to prevent similar violations

  • Further legal steps if necessary

What can I do if I disagree with the decision?

If you disagree with our support team's decision, you have the option to request a review of the decision.

Where can I find more information?

For more information about our policies and the reporting procedure, you can view our Terms of Use and Community Guidelines on our website. If you have any questions, we are happy to help.

Thank you for your support in keeping our platform safe and respectful!

This form should be used by persons making legal claims in the EU, as well as persons or entities designated as trusted flaggers under the DSA. Reports from trusted flaggers will be reviewed with priority in accordance with the DSA. If you have evidence to support your report, please attach it to your report before submitting.

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