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How to Find New and Past Support Chats

If you’ve contacted Jodel’s support team before and want to view your previous or ongoing conversations, here’s how you can easily find them:

  • Go to your account section 👤: Open the Jodel app and tap on your profile icon to access your account section.

    • Android: Open "More" at the bottom of the menu

    • iOS: Tap the settings icon ⚙️in the upper left corner.

  • Access the Support Chat ✏️ Scroll down and tap on “Chat with us”.

  • View Your Messages 💬 Once the chat screen opens, tap on “Messages” to see your chat history with Jodel’s support team, including both new and past conversations.

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