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How to Find New and Past Support Chats

Updated over a week ago

If you’ve contacted Jodel’s support team before and want to view your previous or ongoing conversations, here’s how you can easily find them:

  • Go to your account section 👤: Open the Jodel app and tap on your profile icon to access your account section.

    • Android: Open "More" at the bottom of the menu

    • iOS: Tap the settings icon ⚙️in the upper left corner.

  • Access the Support Chat ✏️ Scroll down and tap on “Chat with us”.

  • View Your Messages 💬 Once the chat screen opens, tap on “Messages” to see your chat history with Jodel’s support team, including both new and past conversations.

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