If you witness an imminent danger in the feed (e.g.: suicidal declarations and thoughts, shooting- or bomb-threats), you can report these Jodels with the reason Emergency. The reported post then will be forwarded automatically to our Support team and will be hidden from your view.
The user will then receive, according to the urgency, either a sticky with information on different crisis-projects and contacts, or we'll inform the authorities about the situation.
What information is needed by the police?
Outside our office hours, an emergency-team is available throughout the night for requests made by authorities. In case of an imminent danger, please send the police the following information:
our emergency contact for authorities ([email protected])
location, channel, date and time of the post
post details (exact wording; if possible: a screenshot or share-link)
If not already happened, we would like you to also proceed with the standard procedure stated above the red box, in order to have these cases documented in our systems, too.