Jodel as a community-based app, progresses only with the help and direct involvement of its users. From the beginning we gave our local communities the power to curate their feed through downvoting and reporting abusive content. In our mission to involve the community even further, we decided that our users should also take part in the moderating process.
Moderating a community is a privilege reserved for our most trusted and positive users. There is a minimum requirement of karma to get into the pool of potential moderators. However, karma is not the deciding factor in the selection process.
When choosing moderators our admins and algorithms are looking for users who:
- post positive and supportive content
- flag content breaking our Guidelines
- help other users when they have questions or doubts
- tolerate opinions of others and support diversity among community members
Users we try to avoid:
- users who do not follow our values or Guidelines
- users that abuse our flag function
- users that harass or troll
- users that are offensive or aggressive
- users who were previously banned
Moderators have an additional section in the app where they can help us by giving their decisions on reported posts. Our moderators give their decisions; either a block or an allow. They can skip posts when they are unsure what to choose. No penalty comes from skipping content.
We need the input of more than one moderator to block content.
Once enough moderators decided on a flagged post, our algorithms resolve it.
When a moderator reports content, he does not have the right to moderate it.
If a post gets blocked, its creator will lose all karma earned by the post and gets a penalty of -100 karma points
When moderators do not follow our guidelines, their decisions can get muted. Muted moderators can still moderate but we don’t take their decisions into account. If their decisions get better they are un-muted. If muted moderators do not get better over time we might permanently remove moderation from them.
If moderators are inactive for a long period of time, they also lose their moderation status.
Click here to learn more about our moderation system: https://jodel.com/app/flagging/en/