What you can refund and what not
We’ll refund your purchase made in the last 24h which is on the list below. Please be aware that changes to your Jodel+ subscription can be done via your respective app-store only! Check out how to do so here.
(Non-)Refundable Purchases
|
Refundable |
Non-Refundable |
|
Unused Boost |
Jodel+ subscription |
|
Unused Color |
Single items of packages |
|
Unused Reaction |
|
|
Unused Super-Thanks |
How to request a refund
You can request a refund by sending a message to our support via app (‘Contact Us’), mail to support@jodel.com or our helpdesk. In order to successfully process your request, we’ll need the invoice as a pdf-document.
Please keep in mind that the processing of refunds might take some time.
Limitation of Refunds
In order to prevent abusive usage of this offer, we’re limiting refunds to 2 times per account.